Everything you need to know about the New Year's Eve Lobster Dinner to Go!

Address: 1500 Bank Street, Ottawa, Ontario, K1H 7Z2, CA
Telephone: 613-526-5229

FAQs

Q- Will the Lockdown affect the Lobster Dinner to Go?

A -The lockdown will NOT affect the New Years eve Lobster dinner to go.

Q – How do I Pick up my dinner?

A – If you have selected Pick Up:

1. Please print your order confirmation form and bring it with you to pick up OR have it open on your phone.
2. Arrive between 9 am and 5 pm at Pelican Seafood 1500 Bank St.
3. When you arrive please park your car in a regular spot and proceed to a pick-up window to the right of the front door.
4. Present your order confirmation to the window attendant and receive your order.
5. All instructions and items are packed with your order.

Q – When will I receive my order if I ordered my dinner for delivery?

A – Customers will be receiving an email from Trexity our delivery partner on December 31st the moment it has been accepted for delivery by a driver and they are en route to Pelican to pick it up. Within that email will be a link that they can click to follow the entire journey of their order, including the pick up photo, driver info and real-time map tracking.

Q – Can I cancel or change my order?

A – Due to the perishable nature of the meal, the single date of the event and the challenges of shipping and processing lobster we cannot offer any refunds or credits for the NYE Lobster Dinner to go. We have committed to the Lobster fishermen and ask for your commitment too.

Please note dinners that are not picked up on December 31st will be past their “best before date” when we reopen on January 2nd. They will be disposed of and will not be refunded.

Q – What do I do with my dinner when I receive it?

A – Keep your dinner refrigerated until you are ready to prepare it.

Q – Are there instructions with my Dinner kit?

A – Yes, the instructions are included in your box and they are also posted on our website under the Fish Tips menu.

Thank you for supporting Local This Year & Have a Fantastic 2021!

GRILL SEATING HOURS

Lunch

11:30 am to 3:30 pm everyday

Dinner

4:30 pm to 8:30 pm Sunday to Thursday

4:30 pm to 9:00 pm on Friday and Saturday

GRILL HOLIDAY HOURS

Normal Hours Except:
Wednesday 23rd
Take-Out Only

Thursday 24th Closed

Friday 25th Closed

Saturday 26th Closed

Wednesday 30
Take-Out Only

Thursday 31
Pick up for NYE LDTG 8am – 5pm
Take Out Only 6pm-close

Friday 1st Closed

MARKET HOURS

Sun – Wed 9:00AM – 7:00PM
Thu – Sat 9:00AM – 8:00PM

MARKET HOLIDAY HOURS

Friday 18th 9 to 8
Saturday 19th 9 to 8
Sunday 20th 9 to 7
Monday 21st 9 to 8
Tuesday 22nd 9 to 8
Wednesday 23rd 8 to 8
Thursday 24th 8 to 5
Friday 25th Closed
Saturday 26th Closed
Sunday 27th 9 to 7
Monday 28th 9 to 7
Tuesday 29th 9 to 7
Wednesday 30th 8 to 8
Thursday 31st 8 to 5
January 1st Closed

LOCATION

613-526-5229
1500 Bank Street
Ottawa, Ontario K1H 7Z2
in the blue heron mall

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